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Couple with cancelled Fort William honeymoon brand tour firm ‘immoral' over lack of refund

Posted On: 4 Apr 2020   |   Posted By: Press and Journal

A couple from Belarus who were due to enjoy a romantic honeymoon in the Highlands have hit out at a British tour company “making profit out of a pandemic.”
Lizaveta, 33, and husband Pavel Kishtymava, 43, paid £561 for six nights in Rosewood Cottage, Fort William and were due to arrive today.
The trip was booked through UK travel company Sykes Holiday Cottages but so far it has failed to honour the newlyweds' request for a refund.
The couple are non EU citizens so are unable to change travel dates, as their visas will expire soon.
A group has been set up on Facebook - Covid-19 Sykes Holiday Chat - where customers have shared stories about trying to get their money back, unsuccessfully.
Mr and Mrs Kishtymava got married in Minsk, Belarus on March 13.
Mrs Kishtymava said: “In February we bought all plane, train and bus tickets and booked accommodation. At that time not a single case of infection was recorded in either Belarus or UK.
“We planned to visit Keswick, Cumbria, for Scafell Pike and Fort William for...

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