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Bank fraud: couple lose £43,000 but can't get a refund

1 month ago   |   By The Guardian

Two retirees were conned out of their savings, but the banks say they were negligent It started with a phone call to their home landline - and ended with a police stakeout and panic alarm being fitted in their Cambridgeshire home. A retired couple who lost £43,000 to persistent and expert fraudsters have become the latest victims to complain that banks' voluntary fraud code promising refunds to victims is worthless. In May last year, the UK's biggest banks all agreed to abide by a new code that would see the victims of what is known as “authorised push payment fraud” refunded in full...
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