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Buy now, pray later? How deferred payments could harm the customer experience

1 month ago   |   By Raconteur

Alternative payment methods like buy-now-pay later offer a compelling proposition for retailers. But are commercial gains today masking problems tomorrow?
The world of retail has been transformed since the melodies of modems became an everyday norm in the late 1990s. More recently, however, it's not just how we shop that's changing - it's how we pay.
The historical dominance of debit and credit card payments is being challenged by so-called “alternative payment methods”. One of these in particular - buy-now-pay-later - is gaining significant traction.
BNPL schemes have risen in prominence...
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